Frequently Asked Questions (FAQs)

Green Ninja Tech is a payment aggregator platform that helps businesses accept and manage digital payments from multiple sources — including credit/debit cards, bank transfers, and mobile wallets — all through one secure system.

Any registered business, freelancer, or e-commerce platform in Pakistan can use Green Ninja Tech to collect and manage payments. You must have a valid business identity and bank account to get started.

Typically, onboarding takes 24 to 48 hours, depending on document verification and integration requirements.

We offer flexible pricing. Basic onboarding is free, but transaction-based charges and optional service plans apply. Contact us for a detailed quote.

Our platform offers developer-friendly APIs and plugins for popular platforms (e.g., WooCommerce, Shopify). Full documentation and support are provided upon onboarding.

Yes. We follow industry standards including SSL encryption, tokenization, and fraud detection systems to ensure your data and transactions remain secure.

You’ll have access to a real-time dashboard where you can monitor all transactions, generate reports, and manage payouts.

If a payment fails but the amount is deducted, it is usually reversed by the bank within 5–7 business days. If not, contact our support with the transaction details for resolution.