At Green Ninja Tech, we are committed to providing reliable and transparent payment aggregation services to our clients. This Refund Policy outlines the conditions under which refunds may be issued.
Refunds may be processed in the following cases:
Duplicate or accidental transactions
Failed transactions where the amount was deducted but not delivered to the recipient
Unauthorized transactions (reported within 24 hours)
Technical errors on our end resulting in incorrect processing
Refunds will not be issued for:
Transactions completed successfully
Fees charged for service usage
Delays caused by third-party services (e.g., Jazzcash,Easypaisa)
Disputes between the merchant and end-customer (merchants must resolve these directly)
To request a refund, please email us at info@greenninjatech.com with:
Your full name/business name
Transaction ID
Amount
Reason for the refund request
Requests must be submitted within 7 days of the transaction date.
Once approved, refunds will be processed within 7 to 10 business days, depending on your payment method and banking institution.
If a user initiates a chargeback without contacting us first, Green Ninja Tech reserves the right to suspend the associated account. We encourage resolving issues with us directly before involving your bank.
Green Ninja Tech reserves the right to update this policy at any time. Updates will be posted on our website, and continued use of our services implies acceptance of the revised terms.
For any questions related to refunds:
Email: info@greenninjatech.com
Phone: +92-329-1344070
Green Ninja Tech is a leading provider of secure and innovative payment solutions, empowering businesses worldwide with seamless payment experiences and unmatched reliability.